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Effective Date: 21st July 2025

At Vismity, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information when you use our site:

  • Personal Details: Name, email, phone number, billing and shipping address.
  • Payment Information: UPI, credit/debit card details (processed securely via third-party payment gateways).
  • Browsing Data: IP address, browser type, device information, and site usage data.
  • Account Information: If you create an account, we collect login credentials and purchase history.

2. How We Use Your Information

We use your data for:

  • Processing and fulfilling orders.
  • Communicating about your orders, shipping, and customer support.
  • Improving our website, services, and user experience.
  • Sending promotional messages or updates (only if you've opted in).

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Delivery Partners for shipping your order.
  • Payment Gateways for secure transactions.
  • Service Providers (like IT support or analytics tools) under strict confidentiality.
  • Government or legal authorities, if required by law.

4. Data Security

We implement industry-standard security measures to protect your data. However, no online platform is 100% secure, so we cannot guarantee absolute security.

5. Cookies

Our site uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies through your browser settings.

6. Your Rights

  • You can access, update, or delete your personal information by contacting us.
  • You can opt-out of marketing emails anytime via the unsubscribe link.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

We reserve the right to update this Privacy Policy. Changes will be posted on this page with the new effective date.

Terms and Conditions

Welcome to Vismity!

These Terms and Conditions ("Terms") apply to your use of our website [www. vismity.com] and any purchases made through it. By accessing or using our site, you agree to be bound by these Terms. Please read them carefully before proceeding.

1. General

  • This website is operated by Vismity, a clothing brand.
  • By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.
  • We reserve the right to update or change these Terms at any time.

2. Products and Services

  • All products are subject to availability. We reserve the right to limit the quantity of any product.
  • Product colors may slightly vary due to lighting and screen settings during photography.
  • We make every effort to display product descriptions and prices accurately.

3. Orders and Payments

  • Once an order is placed, it cannot be modified or canceled.
  • All prices are in INR and any applicable taxes will be shown during check out.
  • We accept payments via secure payment gateways including UPI, credit/debit cards, and net banking.
  • Cash on Delivery (COD) is not available.

4. Shipping

  • Orders will be processed within 2–5 business days and shipped thereafter.
  • Delivery timelines may vary based on location and courier service.
  • We are not responsible for delays due to unforeseen circumstances.

5. Return and Refund Policy

  • No returns or exchanges except for damaged products with valid proof (unboxing video mandatory).
  • To claim a return for a damaged item, please contact us within 24 hours of delivery.
  • No refunds are issued under any circumstance. Only replacement will be provided for valid damage claims.

6. Intellectual Property

  • All content on the website including text, images, logos, and designs is the property of Vismity and is protected by copyright laws.
  • Unauthorized use or reproduction is strictly prohibited.

7. User Conduct

  • You agree not to misuse the site, including uploading harmful content or attempting to breach security features.
  • You must not use our products for any illegal or unauthorized purpose.

8. Limitation of Liability

  • We shall not be liable for any indirect or incidental damages arising from the use of our site or products.
  • Our liability is limited to the value of the product purchased.

9. Governing Law

  • These Terms are governed by and construed in accordance with the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of courts in Hyderabad, India.

9. Contact Us

For any questions regarding this policy or your personal data, please contact:

Email: customersupport@vismity.com

Phone: 9059415551

Address: Shop no. 3-18-203, pragathai nagar main road, Ramanthapur, Hyderabad, Telangana- 500013